April 23rd, 2014
Yesterday I received 3 calls from physicians who were “pre-approved” with Bank of (you fill in the blank…) and after they wrote an offer on a home, were declined.
Ouch! Earnest money at risk, appraisal, inspection and travel costs, all potentially lost.
I’m hearing this from an alarming number of clients every day.
The reality is, we get an unfortunate amount of business from doctors who were “pre-approved”, then declined at the eleventh hour.
The good news is we are very good at picking up the pieces and moving quickly. We can typically tell you if we can save your deal within 24 hours.
And we’ll have an actual underwriter review your loan in 24 hours. We don’t do pre-approvals; we offer our clients full Credit and Income Approvals, which have been reviewed and approved by our underwriter team.
I hope you were not declined by Bank of (you know who), but if you were, we’re here to help.
Please call us for immediate help.
April 18th, 2014
Utah Physician Home Loans is expanding and looking for one awesome experienced loan officer who loves life, creating insanely good experiences for clients, 100% transparency and excellence. If this describes you, it’s your lucky day. Your new passion awaits!
Please use our contact us form or email your resume and why you are awesome to firstname.lastname@example.org.
We look forward to meeting you!
April 16th, 2014
Here is some great news to share with your clients:
Over the last six years, homeownership has lost some of its allure as a financial investment. As homeowners suffered through the housing bust, more and more began to question whether owning a home was truly a good way to build wealth. A study by the Federal Reserve formally answered this question.
Some of the findings revealed in their report:
- The average American family has a net worth of $77,300
- Of that net worth, 61.4% ($47,500) of it is in home equity
- A homeowner’s net worth is over thirty times greater than that of a renter
- The average homeowner has a net worth of $174,500 while the average net worth of a renter is $5,100
The Fed study found that homeownership is still a great way for a family to build wealth in America.
Thanks to KCM Blog for this post.
April 14th, 2014
March was a great month for our group as a whole. We we’re able to help 27 families into their new homes and all but two of them were very happy and would use and refer us again.
However, we fell short with two clients. As a reminder, this report card and the client satisfaction questionnaires are 100% real; we post the good, the bad and the ugly.
Why? Good question, I’m glad you asked. Because we believe in total transparency and if I were in your shoes, I would want to be able to see the good, bad and ugly, and then decide if I wanted to trust you to do my loan. This is how we treat you – exactly like we would want to be treated – with honestly, integrity, respect and humility.
So here goes the humility: we failed with two clients last month. It’s painful to say, it’s even more painful to post online for the world to see.
I’m reminded of my favorite Bill Gates quote, “My biggest critic will always teach me more than my biggest fan”. So painfully true, Bill.
So here it goes, for the month I give us a B. We received 78.95% excellent, 17.11% good (96.06% above average), 1.32% fair and 2.63% poor.
Click here to see our March Customer Satisfaction Questionnaire
Keep reading March Report Card